The privacy of health-related information, including your records at IUN Counseling Services, is governed by federal and state laws. Counseling Services prioritizes the privacy of your health care information and strives to comply with all related federal and state laws and professional ethical codes. When laws and codes conflict, Counseling Services will generally apply the more restrictive of policies and consider the health, safety, and well-being of all involved.
- Your records are confidential and we are responsible for maintaining the privacy of your information.
- Your counseling records are not part of your educational record at IU Northwest.
- Your health care information may be discussed and records reviewed by Counseling Services clinical staff for consultation, case management, and quality assurance purposes.
- Aggregate unidentified information may be used for agency and research purposes.
- If you want Counseling Services to provide documentation or communicate with someone outside of Counseling Services, we must have your written authorization, except in specific circumstances. You may revoke this authorization in writing at any time.
- Counseling Services may disclose limited relevant information without written consent for the following reasons: emergency treatment, threat of harm to self, threat of serious physical harm to others, child abuse or neglect, billing-collections, legal defense of the agency, trial for homicide, court order, and specific circumstances defined by the Patriot Act.
- In cases where Counseling Services clinical staff believe a child/minor may be the victim of abuse or neglect, a report must be filed with the Indiana Department of Child Services.
- You may access the information in your Counseling records; however, the physical records are the property of IU Northwest Counseling Services. We can provide a copy or summary of your information, usually within 30 days of your request.
- As mental health providers, Counseling Services clinical staff are bound by Indiana state law regarding the privacy of information you share at IU Northwest Counseling Office.
